Q: What payment methods do you support?

A: We support T/T (Telegraphic Transfer) for payments.

Q: Can I see a working video of the machine?  

A: Yes, we have a large collection of cleaning videos for different materials. You can also send us your material, and we’ll clean it with our machine to show you the results.

Q: Can I visit your factory?  

A: Absolutely! Our factory is located in Jinan, Shandong Province. We welcome visitors.

Q: What is a laser cleaning machine?  

A: A laser cleaning machine uses laser technology to remove contaminants, rust, paint, and other unwanted materials from surfaces without damaging the substrate.

Q: What materials can be cleaned with a laser cleaning machine?  

A: Laser cleaning machines can clean metals, stone, wood, glass, and certain plastics.

Q: What industries use laser cleaning machines?  

A: Industries such as automotive, aerospace, shipbuilding, manufacturing, and cultural heritage restoration use laser cleaning machines.

Q: What types of lasers are used in laser cleaning machines?  

A: Common types include fiber lasers and pulsed lasers.

Q: What is the typical power range of laser cleaning machines?  

A: Laser cleaning machines typically range from 20W to several hundred watts.

Q: What is the cleaning efficiency of a laser cleaning machine?  

A: Cleaning efficiency depends on the power and type of laser, as well as the material and thickness of the contaminant.

Q: Is training required to operate a laser cleaning machine?  

A: Yes, proper training is recommended to understand the machine’s operation and safety procedures.

Q: How often does a laser cleaning machine need maintenance?  

A: Regular maintenance is recommended every 6-12 months, depending on usage.

Q: What are the advantages of laser cleaning compared to traditional cleaning methods?  

A: Laser cleaning offers precision, no chemical usage, minimal waste, and the ability to clean without damaging the substrate.

Q: Can laser cleaning machines remove rust?  

A: Yes, laser cleaning machines are highly effective at removing rust from metal surfaces.

Q: Are laser cleaning machines suitable for delicate surfaces?  

A: Yes, with the right settings, laser cleaning machines can clean delicate surfaces without causing damage.

Q: What software is used with laser cleaning machines?  

A: Laser cleaning machines often use proprietary software provided by the manufacturer to control the cleaning process.

Q: Can laser cleaning machines be automated?  

A: Yes, laser cleaning machines can be integrated with robotic systems for automated cleaning processes.

Q: What are the typical programming capabilities of laser cleaning software?  

A: Laser cleaning software allows for setting cleaning parameters, controlling the laser path, and adjusting the laser intensity.

Q: Can laser cleaning be used for paint removal?  

A: Yes, laser cleaning is effective for removing paint from various surfaces, including metal and stone.

Q: Is laser cleaning suitable for high-volume industrial applications?  

A: Yes, laser cleaning is efficient and suitable for high-volume industrial applications.

Q: Can laser cleaning machines be used for heritage restoration?  

A: Yes, laser cleaning is widely used for restoring historical artifacts and monuments due to its precision and non-invasive nature.

Q: What should I do if the laser cleaning machine is not working correctly?  

A: Refer to the user manual for troubleshooting steps or contact customer support for assistance.

Q: What warranty and support options are available?  

A: One year warranty for the main parts and ongoing technical support.